California Department of Corrections and Rehabilitation (CDCR) 2025 – 400 Free Practice Questions to Pass the Exam

In the context of an investigation, your role as a witness is significant, and it's crucial to follow proper protocols. Reporting the request to the institution service unit is the correct course of action because it ensures that the request for information is handled through the appropriate channels. This helps maintain the integrity of the investigation and protects both the witness and the investigative process.

By involving the institution service unit, you are ensuring that the request is assessed in light of relevant policies and procedures. This action supports adherence to confidentiality and legal standards that might be in place, thereby safeguarding sensitive information. Additionally, it allows for guidance from those responsible for managing such situations, ensuring that you are not inappropriately disclosing information that could compromise the investigation or violate protocols.

Other options may lead to misunderstandings or breaches of protocol. Therefore, reporting to the responsible unit is essential to uphold professional and ethical standards in handling sensitive information.